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With the rapid adoption of digital payments, fraud prevention has become a priority for both providers and users. Speaking on the importance of safeguarding financial transactions at PalmPay’s anti-fraud awareness walk, Chika Nwosu, Managing Director, PalmPay Nigeria, emphasized the need for users to make informed choices when selecting a payment platform.
“Digital payments are revolutionizing how we handle money which is a good thing. But this convenience must be matched with caution,” said Mr Nwosu “Understanding what to look for in a provider can significantly reduce the risk of fraud.”
To ensure payment security, Nwosu outlined three critical factors. First, he stressed the importance of choosing licensed and regulated providers such as PalmPay. “Licensing is the foundation of trust,” he stated. “A licensed provider adheres to regulatory standards designed to protect users. Always verify that your payment platform operates under the approval of the appropriate financial authority. At PalmPay, our compliance with the Central Bank of Nigeria (CBN) regulations underscores our commitment to user safety.”
Secondly, he highlighted the role of advanced security features in securing transactions. “The right technology makes all the difference,” Nwosu explained. “Look for features like two-factor authentication (2FA), biometric login, and encryption. These tools protect accounts from unauthorized access and ensure that your data remains safe. PalmPay prioritizes these innovations to provide users with the highest level of security.”
Lastly, Nwosu emphasised the value of choosing a provider with a proven reputation and robust customer support. “An established provider with a strong reputation is more likely to have the resources to address fraud cases effectively,” he continued. “From a dedicated support team to robust fraud monitoring systems, these elements are vital for user confidence. PalmPay’s extensive infrastructure ensures seamless support for our customers at all times.” PalmPay is dedicated to providing a secure and user-friendly payment experience. The platform is fully licensed by the Central Bank of Nigeria (CBN) and all deposits are insured by the Nigeria Deposit Insurance Corporation (NDIC). It is built with cutting-edge security features, including real-time transaction alerts, 2FA, and biometric authentication. It is supported by a dedicated 24/7 customer support team that ensures user concerns are promptly addressed at any time.
“Our mission is to make digital payments safe and accessible for everyone,” concluded Mr Nwosu. “PalmPay is not just a payment platform; it’s a partner you can trust with your financial security.”
PalmPay is a leading emerging markets-focused fintech platform committed to driving economic empowerment in Africa. Through its reliable, user-friendly, and inclusive suite of financial services, PalmPay brings top-tier products into the pockets of everyday consumers and local and international merchants.
PalmPay offers money transfers, bill payments, credit services, and savings on its apps and via its mobile money agents. Since launching in Nigeria in 2019 under a Mobile Money Operator license, the platform’s ecosystem has grown to over 35 million smartphone app users and 1.2 million MSMEs.
Those who seek more information more information, are advised to visit the company’s social media platforms or website www.palmpay.com
Isaac Asabor is a Reporter with Independent Newspapers Limited. He has ample years of experience in reportorial and editorial duties. An alumni of both University of Lagos and Olabisi Onabanjo University, and presently covers Consumer Affairs beat, edits Niger-Delta and Marketing/Brand Pages that are published on Mondays and Wednesdays,, on Independent Newspaper. He is also a member of the Nigerian Institute Of Public Relations, NIPR.
