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ResQ-X, a new mobile app for 24/7 roadside assistance, is set to launch in Lagos, offering a tech-enabled approach to solving the city’s persistent vehicle breakdown challenges.
In Nigeria, millions of vehicles break down annually, with Lagos alone accounting for an
overwhelming volume of roadside issues. Currently, motorists often face frustrating wait times of 3-5 hours, limited service availability, and unpredictable costs. ResQ-X aims to change this experience, by providing a clear solution: accessible, efficient roadside assistance with transparent pricing, fast arrival times, and a commitment to user trust and safety.
ResQ-X ensures fast assistance by dispatching dedicated, geolocation-tracked first responders who arrive within 15 minutes. The trained technicians provide comprehensive on-site support, often resolving issues on the spot for a seamless user experience.
“Our goal at ResQ-X is to make roadside assistance accessible, reliable and transparent for everyone,” says Nosa Okoroji, CEO and founder of ResQ-X. “We want to create a seamless, safe experience for motorists, providing fast response times and a service they can trust every time.
“With flexible subscription plans starting from just N3,000 per month on an annual plan, as well as a convenient pay-per-use option, we’re ensuring that drivers have 24/7 access to essential services. From battery jump-starts and flat tire assistance to fuel delivery, towing, key replacements, and vehicle health inspections, ResQ-X is here to provide a reliable, worry-free driving experience.”
With a single tap, users can access these services, track their assigned responder in real time, and receive instant updates on arrival. ResQ-X’s verified network prioritizes a feedback-driven quality assurance system that continuously improves the service to meet the needs of Lagos’s diverse driver community.
As ResQ-X approaches its official launch, the app has already gathered a waitlist of 3,500+
users and formed partnerships with 8 well-known industry providers.
By combining advanced geolocation, 24/7 availability, and a local team dedicated to rapid response, ResQ-X is set to bring a transformative roadside assistance experience to the Nigerian market.
Justus Adejumoh is an IT / Telecom Reporter who has been covering the ICT sector for over a decade. He is currently the IT / Telecom Editor of Independent Newspapers Limited. With a knack for the industry’s issues and trends, he has given impetus to the industry through agenda-setting reports, analysis of issues and interfacing with industry stakeholders.
A graduate of Nigerian Institute of Journalism (NIJ), he also attended Delta State University, Abraka, Delta State for his first degree and Master from University of Lagos. Also, he has attended several training courses and workshops on media and other fields. They include CNN / MultiChoice Media Training, CSR Training- Pan-Atlantic University (Lagos Business School), and Microsoft Advanced Media Training, among others.
He is currently the General Secretary of Nigeria Information Technology Reporters’ Association (NITRA) and a Senior Member of Chartered Institute of Public Diplomacy and Management (CIPDM).
